The FAQtastic PRO plugin completes and enhances the core of FAQtastic, with the option to add topics in addition to themes, allowing for a more advanced structure of your FAQs, improved search with Elastic Search, and advanced customisation of components for your layouts.

This plugin aims to make accessing your knowledge base as easy as possible.
It provides a new type of customised FAQ publication with improved functionality and a subject/theme-based taxonomy, so that your questions can be well organised.
The optional chatbot searches your knowledge base and suggests existing questions to visitors based on their own questions. The chatbot understands the meaning of questions using context and keywords, which makes its answers relevant even if the question is not fully formulated.

The 3 in 1 plugin

You can enable:

• One or more Frequently Asked Questions pages, organised by topics and themes automatically linked with clean URLs optimised for SEO.
• A ready-to-use chatbot that enables autocomplete and advanced features with ElasticSearch, which boosts site-wide question searches to directly access answers.
• Several separate blocks that can be customised for your layouts: display contexts, questions on the same topic, the number of questions per topic, and add FAQ indicators.

Advanced customisation of elements

You will be able to apply advanced styling:

• Text and backgrounds: fonts, sizes, colours, internal and external margins, borders,
• Customise titles and texts: welcome messages, FAQs without topics, first messages, etc.
• The chatbot icon,
• Open/closed status of the issue.

Four fantastic features :

• Elastic layout: The FAQ template displays frequently asked questions in an accordion layout organised by subject and theme.
• Invisible friction: Seamlessly integrated into the WordPress ecosystem, everything is customisable, features are lightweight and extensible.
• Key strengths: add context to your questions, with each question having its own URL to improve search engine optimisation,
• Quick access: The chatbot allows your visitors to access questions from anywhere, and the question suggestion option for your users will make it easier for you to add to your FAQs.

6 blocks for your layouts:

• FAQtastic FAQ
• FAQtastic Chatbot
• FAQtastic Context
• FAQtastic Count by Topic
• FAQtastic Siblings
• FAQtastic Indicator